Accessibility at Paragon. Paragon is committed to respectful, inclusive service for people with disabilities. We are reviewing the redesigned website with accessibility in mind, including keyboard navigation, readable text, meaningful image descriptions and mobile usability.
Accessible information and communication
If you encounter difficulty accessing this website, a rental listing, a handbook or a document, please contact us. We will work with you to identify a suitable alternative format or communication support, in accordance with applicable requirements and your needs.
Request help
Email sarah@paragonproperty.ca or call 519-351-5551. Please tell us the page or information you need, the barrier you experienced and the format or assistance that would be useful. Do not include sensitive medical information in an initial website inquiry.
Website features and ongoing improvements
We aim to maintain descriptive links, text alternatives for important images, keyboard-operable controls and support for reduced-motion preferences. Website accessibility is being tested; this notice is not a certification that all website content meets a particular WCAG conformance level.
Housing inquiries and accommodation
Applicants and residents may contact our team to discuss accessible communication and accommodation requests. Requests will be considered individually, consistently with applicable Ontario human rights and accessibility obligations.
Accessibility feedback and response
We welcome comments on accessibility barriers, assistance requests and ways to improve our services. Please email sarah@paragonproperty.ca or call 519-351-5551. We acknowledge feedback and will work with you on appropriate next steps. Feedback can also be provided by phone or by contacting our office to arrange another accessible method.
Emergency assistance
For urgent property emergencies, call 519-351-5551 and select extension 7 for the 24-hour emergency answering service. For immediate danger, call 911.