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For new property owners

Getting Started With Paragon

From your first conversation to your first owner statement, here's what to expect from our team.

Reception and meeting room at the Paragon Property Management office in Chatham

Your next steps, made simple

01

Let's connect

Tell us about your property, goals and current challenges.

02

Property review

We'll discuss tenancy status, condition, maintenance needs and service requirements.

03

Proposal & agreement

Review the proposed services, fees, responsibilities and written management agreement.

04

Information collection

Our reception team helps coordinate required documents, contacts, leases, keys and insurance information.

05

Buildium setup

Accounting and operations verify records, owner details and opening balances before activating services.

06

Welcome to Paragon

You'll receive contact instructions, portal guidance, reporting expectations and next steps.

What we'll ask you to have ready

Ownership & property

Legal owner name or company information, property address, units, key contacts, ownership authority and relevant property details.

Existing tenancies

Executed leases, rent amounts, tenant payment records, lawful deposits, tenant contact details and any open tenancy matters.

Operations & maintenance

Keys and access information, appliances, warranties, service providers, known repairs, safety systems and maintenance history.

Financial & insurance

Banking and payment instructions through an approved secure channel, insurance documentation, expense obligations and any reserve-fund arrangements.

Your onboarding coordinator will provide property-specific document requests and secure submission instructions. Please do not submit private banking or tenant records by ordinary website inquiry email.

Start With a Property Management Consultation

Where would you like to go next?

Find the information and support that matters to you.