Privacy information — updated November 2026. This notice explains how we intend to handle personal information submitted through this website. Before launch, our internal retention practices, service-provider agreements and website tracking configuration require final confirmation.
Who we are and how to contact us
Paragon Property Management & Maintenance, 41 4th Street, Chatham, Ontario. For questions about personal information, requests to review or correct records, or privacy concerns, email sarah@paragonproperty.ca or call 519-351-5551.
Information we may collect
When you contact us, request a consultation or inquire about a rental, you may provide your name, email address, telephone number, general property location and details of your request. We use this to respond and evaluate the services you ask about. Additional rental applications, identification, references, income verification and credit screening are handled through separate processes and service providers, with applicable privacy notices and authorizations.
Why we use information
We use information to respond to inquiries, communicate about management services, rental opportunities or existing services, protect against misuse and meet lawful contractual or recordkeeping duties. We do not treat a general inquiry as permission to send marketing emails; separate permission may be requested for promotional communications.
Sharing and third-party services
The website may link to services operated by other organizations, including the Buildium resident/owner portal, rental listing services and relevant screening or rewards programs. Those services may have their own privacy terms. Where we use a service provider to host, process or manage information for us, we remain responsible for appropriate contractual and security safeguards.
Website analytics and cookies
We plan to use Google Analytics to understand page visits, traffic sources and website interaction. At the time of this draft, the preview analytics connection is not active. Before enabling non-essential tracking, we will provide clear information and an appropriate consent choice, including a way to decline optional tracking. This notice will be updated to reflect the final tools and settings.
Safeguards and retention
We aim to limit collection to information reasonably needed for the disclosed purpose, restrict access to authorized personnel, and retain records only as long as needed for business and legal obligations. Specific retention schedules and access controls must be confirmed before publication of the final policy. Please do not submit identification numbers, bank account numbers or sensitive financial documents through general website email links.
Website forms and email
Our contact and owner consultation forms are hosted by Wix. When you submit a form successfully, the inquiry is stored in Paragon’s Wix Forms dashboard for our team to review and respond. Email links open your email application, and your message is sent only when you choose to send it. Do not enter financial account details, identity documents or tenant records in general inquiries.
Your choices
Contact us to request access to, or correction of, personal information under our control, withdraw consent where permitted, or raise a privacy concern. We may need to verify identity before providing confidential records and may be subject to legal exceptions.
Privacy questions and complaints
Please contact the privacy representative at sarah@paragonproperty.ca with your concern. We will review privacy complaints and respond as appropriate. You may also contact the Office of the Privacy Commissioner of Canada for information about privacy rights.
Changes
We will revise this page as our website services and practices change. For emergencies, please call 519-351-5551 ext. 7 rather than using an online inquiry.