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Resident move-in guide

You are approved. What happens next?

Welcome to Paragon. Here is how to prepare for your move-in, and what our leasing team will confirm with you directly.

Close-up of hands passing house keys to a new resident
Important: Wait for confirmation from our leasing team before arranging possession or making payments. Approval does not itself mean you have signed a lease or can collect keys.

1. Review and sign your lease

Read the Ontario standard lease and any lawful additional terms carefully. Confirm the legal tenant names, rent, utilities, occupancy date and other obligations before signing.

2. Complete payments as instructed

Our team will provide the authorized payment instructions and explain the lawful rent deposit and first rent payment. Verify instructions through an established Paragon contact before sending funds.

3. Arrange tenant insurance

If your lease includes a tenant liability insurance requirement, provide evidence of the coverage agreed to in the lease before possession. Keep the policy current and renew it each year. Contents coverage is optional but strongly recommended; a landlord policy generally does not insure your personal belongings.

4. Set up utilities

Review the utilities assigned to you under your lease and arrange account transfers or connections where required. Keep confirmation for your records.

5. Set up your Resident Portal

Use Buildium to access your account, communicate about routine maintenance and review relevant property information.

Resident Portal

6. Confirm keys and possession

The leasing team will explain when, where and how keys are issued. Some properties may have controlled-entry or condominium key procedures.

7. Complete your move-in inspection

Document the condition of the property, keep photographs, and report any issues promptly through the instructed process.

8. Review your Resident Handbook

Learn about emergencies, routine maintenance, smoke and CO safety, waste, drains, filters and neighbour considerations.

Open Resident Handbook

This guide describes Paragon’s typical process. Your executed lease and the leasing team’s property-specific instructions govern where details differ, subject to applicable law.

Visit Resident Resource Centre

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